ABOUT US | TEAM

Officers & Managers

Rand McLaughlin
President and Chief Executive Officer
Rand is responsible for the overall management and performance of the company.
Teri Brewer
Vice President and Sales/Marketing Manager
Teri is responsible for managing the customer service, marketing, and sales functions as well as working with Thermo-Kool's roster of marketing agents throughout the United States.
Lee Thames
Vice President and Operations Manager
Lee is responsible for overseeing the management of the operations of the company as well as research and development, government regulations and approvals for the company.
Paul Moss
Accounting Manager
Paul is responsible for managing the financial aspects of the company.
David Whitehead
Plant Manager
David is responsible for managing all production as well as the maintenance, information technology, and safety functions.
Cliff MacTavish
Regional Sales Manager
Responsible for both blast chiller/shock freezer and walk-in refrigeration sales and managing Thermo-Kool’s marketing agents for Western, Mountain and Upper Midwestern United States.
Donnie Carpenter
Manufacturing Support Manager
Donnie is responsible for production support as well as managing production design, quality control, engineering, and working with various building code entities.
Bruce Deckard
Regional Sales Manager
Responsible for both blast chiller/shock freezer and walk-in refrigeration sales and managing Thermo-Kool’s marketing agents for Mid-Western, Southwestern and Eastern United States.

Inside Sales Team

The inside sales team is responsible for quoting, order processing and customer assistance in assigned territories.
Melissa Harrison
Sales Supervisor
Erin Flynt
Customer Account Representative
Alabama, Arkansas, Florida Panhandle, Georgia, Illinois, Louisiana, Michigan, Mississippi, North Carolina, South Carolina, Tennessee, Eastern Wisconsin
Debbi Tisdale
Customer Account Representative
Canada, Connecticut, Delaware, Florida (other than panhandle), Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Eastern Pennsylvania, Rhode Island, Vermont, Virginia, Washington D. C., Southern/Eastern West Virginia
Jessica Ramsey
Customer Account Representative
Eastern Iowa, Kansas, Minnesota, Western Missouri, Nebraska, North Dakota, Oklahoma, South Dakota, Texas (except El Paso), West Wisconsin
Allison Ishee
Customer Account Representative
Alaska, Arizona, California, Colorado, Hawaii, Idaho, Indiana, Kentucky, Montana, Nevada, New Mexico, Ohio, Oregan, Pennsylvania, Texas (El Paso only), Utah, Washington, West Virginia
Lacey Allen
Chain Account Coordinator
National Chain Account (turnkey package including coordination of the delivery and installation)

Customer Service (Post Sales) Team

The customer service team is responsible for handling parts, service and technical calls along with warranty issues for walk-ins, blast chillers/shock freezers and refrigeration.
Larry Gandy
Customer Service Supervisor
Brent Husband
Customer Service Technician
Morgan Morris
Customer Service Technician

Scheduling Team

The scheduling team is responsible for coordinating, scheduling and shipment of all jobs after approval for production.
Carol Hathorn
Scheduling Supervisor
Tammy Jennings
Scheduling Assistant